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Call 111 - When it is less urgent than 999

Out Of Hours

The telephone is manned between 8.00am and 6.00pm.

Outside these hours your call will automatically be transferred to the NHS 111 service who will triage the call and pass the details to Local Care Direct should this be appropriate.

We would like to remind you that this is a service which is offered for urgent medical problems and should not be used for any other reason.

Further Help And Advice

Accident and Emergency departments and 999 services are exactly that - for serious emergency cases. An emergency is a critical or life-threatening situation which may include loss of consciousness, severe chest pain, head injury or loss of blood. People who use these services for minor problems may prevent others with life-threatening conditions from getting the immediate care they need.

If the situation is less critical and you are unsure what to do, call NHS 111 (simply dial 111), which is a 24-hour health advice line, staffed by nurses and health information advisors.

The Patient Advice and Liaison Service (PALS) can provide confidential, on-the-spot advice and support, helping you to sort out any concerns you may have about the care we provide, guiding you through the different services available from the NHS.

Telephone number: FREEPHONE 0800 587 2417

Walk-in Centre

This is situated in the grounds of Dewsbury District Hospital and is open Monday to Friday 9.00am - 5.00pm for any patients to attend with minor illness or injuries.

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